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Questions about an order or which pillow to choose? We reply within 24 hours, Monday to Friday.
FAQs
Which pillow is right for me?
Take the 60-second sleep quiz. It asks how you sleep and what you want to fix, then recommends one pillow.
Can I return the pillow if I don't like it?
Yes. Sleep on it for 30 nights. If it isn't right, contact us and we'll arrange a return for a full refund of the product price.
How long does shipping take?
Orders are processed in 1–3 business days, then delivered anywhere in Australia in 7–15 business days. Shipping is free on orders over A$75 (A$9.95 otherwise), and you'll receive a tracking link by email as soon as your order ships.
What payment methods do you accept?
All available payment options are shown at checkout. Checkout is encrypted and PCI-compliant, and your card details are never stored on our site.
Customer support: Monday to Friday, 9am–5pm AESTAverage reply time: under 24 hoursContact us